Customer Service

Questions regarding your order or our products
Please contact us regarding any problem. Have your order number handy and call us at (800) 533-0027 or email Our business hours are from 8:00 am - 5:00 pm, Central Time, Monday thru Friday and we will respond to messages left during non-business hours.

Products are warranted to perform according to statements on labels and in descriptive literature. Cost will be refunded for any unused product if product fails to perform in accordance to claims. Warranty claims must be received within 90 days of date of purchase.

Returns will not be accepted without prior authorization and instructions. Restocking fees no less than 15% are applied on all returns other than failure to satisfy warranty. Improper warehousing or expiration of product is not a failure of warranty.

Spülboy One-year Limited Warranty
National Chemicals, Inc warrants for one year from date of purchase that the Spülboy glass washer is free from defects in material and workmanship when used under normal conditions. This warranty does not cover any damage due to accident, misuse, abuse, or negligence. This warranty does not cover brushes or other wear components as their life is subject to use conditions which vary.
If the product fails to perform as stated, we will repair or replace it at our option, free of charge. Please call (1-800-533-0027) or email ( National Chemicals, Inc for specific instructions about returning the product for warranty service. If return of the product is necessary, you will be asked to return the complete unit, postage paid to: 105 Liberty St, Winona, MN  55987.
This warranty is void if the owner repairs or modifies the product unless specifically requested to do so by National Chemicals, Inc. This warranty excludes any liability other than that expressly stated above including but not limited to any incidental or consequential damages.

Retail Shipping and Handling
National Chemicals, Inc. ships products within 3-4 business days of transaction date by USPS, UPS, FedEx, or SpeeDee. Delivery normally occurs in 8 to 12 business days. We cannot ship to a P.O. Box. Include street, apartment, or suite number. Any region outside of the continental 48 United States may require additional shipping costs.

Methods of Ordering
You may order by phone if you prefer not to order online. Please call (800) 533-0027 during business hours. During non-business hours, feel free to leave a message and your phone number, and we will promptly return your call. You will need a valid credit card to order over the phone.

All prices are quoted in U.S dollars and must be prepaid in U.S. funds. We accept VISA, MasterCard, and American Express credit cards. Orders made through the store will appear on your credit card statement as "NATIONAL CHEMICAL.”

Terms of Use
National Chemicals, Inc. and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials which appear on this Site.
The National Chemicals, Inc. name and logos, and all related products and service names, design marks, and slogans are the trademarks, service marks or registered trademarks of National Chemicals, Inc. All other product, trademarks and service marks contained herein are the property of their respective owners.
National Chemicals, Inc. does not assume any legal liability or responsibility for any product or process purchased. In no event shall National Chemicals, Inc. be liable for any special, indirect, or consequential damage or any damages whatsoever arising out of or in connection with the use of our products.